Our website address is: https://www.joblinestaffing.co.uk

Jobline Staffing is a trading name of Corserv Ltd. Registered Office: Western Group Centre Radnor Road, Scorrier, Redruth, Cornwall, England, TR16 5EH. Registered in England and Wales no: 09598549.

CORSERV Limited, acts as the “data controller”. In certain circumstances Jobline Staffing will also act as a “data processor”, for example when processing data on behalf of Cornwall Council.    This means that we are responsible for deciding how we hold and use the personal information collected about you.

Jobline Staffing is committed to protecting the privacy and security of your personal information.  We are required under the data protection legislation to notify you of the information contained in this privacy notice.  This privacy notice describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR).

This notice applies to current and former employees, workers and contractors.  This notice does not form part of any contract of employment or other contract to provide services.  We may update this notice from time to time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware and understand how we are using your personal information.



We may collect, store and use the following categories of personal information from you:

  • Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses
  • Date of birth
  • Gender
  • Next of kin and emergency contact information
  • National Insurance number
  • Bank account details, payroll records and tax status information
  • Salary, annual leave, pension, bonus payments and benefits information
  • Start date
  • Location of employment or workplace
  • Copy of driving licence
  • Recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process)
  • Employment records (including job titles, work history, working hours, training records and professional memberships)
  • Compensation history
  • Performance information
  • Disciplinary and grievance information
  • Information about your use of our information and communications systems.
  • Photographs


We may also collect, store and use the following “special categories” of more sensitive personal information:

  • Information about your race or ethnicity
  • Trade union membership
  • Information about your health, including any medical condition, health and sickness records
  • Information about criminal convictions and offences

We do not need your consent if we use special categories of your personal information to carry out our legal obligations or exercise specific rights in the field of employment law. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.



If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.



Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.



We typically collect personal information about work seekers, employees, temporary workers and contactors through the application and recruitment process, either directly from candidates or sometimes external job boards, suppliers or background check provider. We may sometimes collect additional information from third parties including former employers or other background check agencies.

We may collect additional personal information in the course of job-related activities throughout the period of you working for us.



We will only use your personal information where we are permitted to do so by law.  This includes:

  • Where we need to perform the contract we have entered into with you
  • Where we need to comply with a legal obligation.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may use your personal information in the following circumstances:

  • Making a decision about your recruitment or appointment
  • Determining the terms on which you work for us
  • Checking you are legally entitled to work in the UK
  • Paying you and, if you are an employee, deducting tax and National Insurance contributions
  • Providing the following benefits to you: Pension, SSP, maternity/paternity, Adoption benefits
  • Liaising with your pension provider
  • Administering the contract we have entered into with you
  • Business management and planning, including accounting and auditing
  • Conducting performance reviews, managing performance and determining performance requirements
  • Making decisions about salary reviews and compensation
  • Assessing qualifications for a particular job or task, including decisions about assignments
  • Gathering evidence for possible grievance or disciplinary hearings
  • Making decisions about your continued employment or engagement
  • Making arrangements for the termination of our working relationship
  • Education, training and development requirements
  • Dealing with legal disputes involving you, or other employees, workers and contractors, including accidents at work
  • Ascertaining your fitness to work
  • Managing sickness absence
  • Complying with health and safety obligations
  • To prevent fraud
  • To conduct data analytics studies to review and better understand employee retention and attrition rates
  • Equal opportunities monitoring
  • Gender Pay Gap Reporting

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.



”Special categories” of particularly sensitive personal information requires higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We may process special categories of personal information in the following circumstances:

  • In limited circumstances, with your explicit written consent
  • Where we need to carry out our legal obligations and in line with our data protection policy
  • Where it is needed in the public interest, such as for equal opportunities monitoring, and in line with our data protection policy
  • Where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards

Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.

We will use your particularly sensitive personal information in the following ways:

  • We will use information relating to leaves of absence, which may include sickness absence or family related leaves, to comply with employment and other laws
  • We will use information about your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to provide appropriate workplace adjustments
  • We will use information about your race or national or ethnic origin or sexuality, to ensure meaningful equal opportunity monitoring and reporting



We may share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.  ”Third parties” includes third-party service providers (including contractors and designated agents) and other entities within the CORSERV Group of companies and Cornwall Council. The following activities are carried out by third-party service providers:

  • Payroll (FMP Global)
  • Pension administration (NEST)
  • IT services
  • HMRC
  • Disclosure Barring Service where appropriate (APCS).

We may also share your personal information with other entities for the following purposes:

  • for example as part of regular reporting activities on the CORSERV Group performance;
  • in the context of a business reorganisation or group restructuring exercise, etc

The personal information which we collect from you will not be transferred to, or stored at, a destination outside the European Economic Area (EEA).



We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.



We will only retain your personal information for as long as necessary in line with our disposal and retention policies to fulfil the purposes we collected it for.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we achieve those purposes through other means, and the applicable legal requirements.



It is important that the personal information we hold about you is accurate and up to date.  Please keep us informed in your personal information changes during your working relationship with us.

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request the erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we do not transfer a copy of your personal information to another party, please contact the Data Control Officer, Nicky Pooley Head of Corporate Services, in writing at Bickford House, South Wheal Crofty, Station Road, Pool, Redruth, TR15 3QG).

You will not have to pay a fee to access your personal information (or to exercise any of your other legal rights).  However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive.  Alternatively, we may refuse to comply with your request in such circumstances, and in all cases, where we are permitted to do so by law.

We may need to request specific information from you in order to confirm your identity and ensure your right to access the information or exercise any of your other rights.   This is another appropriate security measure which we use to ensure that your personal information is not disclosed to any person who has no right to receive it.



Where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact the Data Protection Officer. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.



We have appointed a Data Protection Officer (DPO), Richard Zmuda, CORSERV Ltd Group Company Secretary, to oversee compliance with this privacy notice and the data protection legislation in general.

The Data Control Officer (DCO) is Nicky Pooley.   If you have any questions about this privacy notice, or how we handle your personal information, please contact the DCO initially.  You have the right to make a compliant at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.



We reserve the right to update this privacy notice at any time, and will be notify you where we make any substantial changes.  We may also notify you in other ways from time to time about the processing of your personal information.